Topic 3 Management techniques for problematic Internet use

The common ground on Scenario 1 & Scenario 2

Problematic use of the Internet is often not the only psychological issue the persons with it experience. What we also notice in the presented scenarios is that problematic use of the Internet can be used as a mechanism of coping with difficult life circumstances/ other conditions. Similarly, it can be a way to deal with unmet basic psychological needs in real life (autonomy, relatedness and competence).

It is often hard to speculate what might be the primary issue. In Scenarios 1 and 2 it seems that persons have other primary issues (depression, anxiety and so on) and problematic gaming is a “by-product”. For example, John’s parents and teachers should have sought professional help for his issues regarding bullying and subsequent depression and social withdrawal even without the gaming. It is important to recognise these issues and changes in children’s behaviour, even if sometimes it is hard to notice. Both John and Steven needed the help from a mental health professional and they needed this help even before they started to play video games excessively.

The common ground on Scenario 3 & Scenario 4

Conversely to Scenarios 1 & 2, in Scenarios 3 and 4, Jane and Liam manage to successfully correct their excessive gaming patterns on their own and with the help of their family.

This shows that not every time professional help is needed and that it is often enough for parents/family/teachers/school (here, by realising the worsening of the grades) to show interest for their child and react if they sense that there is a change in their behaviour or if their child tells them that something is not right.

However, seeking professional help is never wrong since it is not always possible for children and adolescents to change the unhealthy patterns of interaction with the digital technology on their own and sometimes other previously not noticed mental health issues and other problems might be “lurking” in the background.

The common ground on Scenario 5 & Scenario 6

In Scenario 5 we see this: the teacher noticed that something was wrong with Alice and this prompted their discussion about the safe use of Instagram. In her case she neither had other issues in life nor did she overuse Instagram but she encountered problems related to cyberbullying. It was very important that her teacher did not judge her nor terrified her for the dangers of Instagram and social media.

Here are  two pages that provide short and to-the-point information about the safe use of social media:

In Scenario 6, the teacher was good to notice that something was wrong with Sonya and referred her to the school psychologist who started helping her with her problems that she would have otherwise hardly resolved on her own or even with the help of her parents. Sonya had body image concerns and the social media in this case amplified them. She soon developed a non-adaptive pattern of using social media to cope with body image concerns and other problems in a life of an adolescent (e.g., broken friendships). The school psychologist helped her to address the body image concerns and to regain a healthy relationship with social media.

Some tips for teachers after engaging with the scenarios

  • Of course, it is not expected of teachers to know everything about Instagram, TikTok or any new social network that comes up or about the new videogame that is now trending. However, it is important to engage in an honest and open conversation about social media use, video game use and other forms of Internet use with your students.
  • If you discover that a student/more students of yours have issues that they cannot handle on their own or with your help, do seek professional help.
  • Collaboration between teachers and parents/ family can be the solution in such situations. 
  • Also, collaboration between teachers and professional stuff can be the safest solution in the most cases. However, be careful as more and more people are trying to make money from expensive, ineffective and sometimes dangerous “treatments” for internet or gaming addiction. Your first point of reference should be your school psychologist or a similar trusted professional. A real professional will, for example, be able to detect if there is another primary problem (e.g., depression, anxiety, ADHD) and pick the right treatment.